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LAUNCHPADPLUMBING & HEATING

About us

A small local firm that does boilers properly

Gas Safe registered, fully insured, and based in Swindon. The same few faces on every job.

Dan, the founder, standing with his arms folded beside his van outside a brick house

Our story

Started by an engineer, not a salesman

Dan spent ten years fitting and fixing boilers for one of the big national firms. The work was fine. What wasn't fine was customers waiting in all day, being sold boilers they didn't need, and a different engineer every visit.

So he set up on his own in Swindon, with one rule: do it the way you'd want it done in your own house. That was over five years ago. There are three of us now, and most of our work comes from people who've used us before or whose neighbour has.

  • Gas Safe registered
  • Fully insured
  • 10-year boiler guarantees available
Years on the tools
15+
Years on the tools
Boilers fitted
2,500+
Boilers fitted
Five-star reviews
180+
Five-star reviews
Emergency call-outs
Same day
Emergency call-outs

The team

Who you'll deal with

No call centre and no subcontractors. These are the people who answer the phone and turn up at the door.

  • Dan

    Founder and Gas Safe engineer

    Fifteen years on the tools. Does most of the surveys himself, so the person pricing your job knows how it'll be fitted.

  • Lewis

    Gas Safe engineer

    Installs and breakdowns. The one who'll talk you through your new thermostat until you actually like it.

  • Megan

    Office and bookings

    Answers the phone, books the slots, and sends the reminders so nobody's service slips a year.

How we work

What you can expect from us

  • We turn up when we say

    You get a time window the day before. If we're running late, we ring.

  • The price is the price

    Fixed in writing before we start. If something unexpected turns up, you decide before we do anything.

  • We look after your home

    Dust sheets, shoe covers, and we take the old parts and packaging away.

  • Honest advice

    If a repair makes more sense than a new boiler, that's what we'll recommend.

Boiler playing up? Let's get it sorted.

Call now and speak to an engineer, not a call centre. Or send a quote request and we'll ring you back.

Where we work

Swindon and the villages

We keep our patch tight so we can get to you quickly. If you're just outside it, ask anyway.

  • Swindon
  • Wroughton
  • Highworth
  • Royal Wootton Bassett
  • Purton
  • Chiseldon
  • Stratton St Margaret
  • Blunsdon
An engineer checking the day's jobs on a tablet at the back of his van

Reviews

What customers say

Example reviews for demonstration purposes.

  • Boiler repair

    Pressure kept dropping every few days. Another company wanted to sell me a new boiler. These found a weeping valve on a radiator in the spare room and fixed it for a fraction of the price. Honest people.

    Aisha B.Stratton St Margaret · July 2026
  • New boiler

    Old back boiler behind the fire, so not a simple swap. Dan came out, measured up and gave me a fixed price in writing that evening. Two days of work, no mess left behind, and the gas bill is already lower.

    Colin D.Highworth · July 2026
  • Boiler service

    Quick, friendly and didn't try to sell me anything I didn't need. Pointed out our CO alarm was out of date, which I'd never have noticed.

    Becky L.Wroughton · June 2026
  • Power flush

    Radiators were cold at the bottom for years. After the power flush they heat right through. Took longer than they first said, most of the day, but they explained why when they saw the colour of the water coming out.

    Steve H.Royal Wootton Bassett · June 2026
  • Boiler repair

    I'm on my own and was nervous about having someone in. The engineer showed his Gas Safe card at the door without me asking, kept me updated the whole time and left the kitchen cleaner than he found it.

    Lorraine F.Purton · May 2026
  • New boiler

    Got three quotes. These weren't the cheapest but they were the only ones who explained why a system boiler made more sense for our house than a combi, with two bathrooms. Glad we listened. Showers are great.

    James O.Swindon (Lawn) · May 2026

Want to talk to Dan?

Call, WhatsApp or send the form. You'll get a straight answer.

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